As travelling and tourism increases, so does the guests demand for information here and now. By having a platform free, digitised solution, and personalised dashboard, the guest's experience is transformed for the better. This increases guest satisfaction and hotels revenues as guest direct book and take upgrade offers. Add an app for in-room compendium and BYOD and all requirements are covered.
Communicating with your guests is more important than ever. From the moment they make their reservation GuestFolder gives you the ability to actively promote, sell, upgrade and inform your guests using trigger points. Engage and increase revenue before, during and post stay.
Your online reputation is hugely important to the success of your property. Most accommodation groups now have fully functional websites that represent their business online. It is now time to stay ahead of the competition and add a guests dashboard for personalised bookings, check-in, check-out, upgrade offers and loyalty. For seamless check-in and mobile keys you can add an app. Alternatively, a tablet Kiosk at reception may be the preferred solution.
GuestFolder provides your guests an avenue to purchase products and activities both within your business and outside. From basic food and beverage ordering, to more advanced activity and event bookings. To win business back from the OTAs turn on the GuestFolder booking engine and distribute special rates to your guests with no change to existing systems.